READY TO GET YOU THERE
Whenever you’re ready to travel, the Kansas City International Airport Team is ready with the safety measures to create a healthy environment for both our staff and travelers. Here are the steps we’re taking:
Facial coverings are required for both travelers and staff, including rental car staff, concession workers, TSA agents, airline employees and custodial staff.
Counters, public seating areas, bathrooms, baggage carousels, security areas and other high-touch surfaces are being frequently disinfected. Kansas City Aviation Department crews regularly check and restock soap, hand sanitizer and paper towels, and have increased the frequency of restroom cleaning and sanitization on each shift.
Distance markers have been placed in the terminal, on buses and in other public-use areas, to help travelers maintain their space.
We’re reminding staff and travelers to wash their hands often and thoroughly. Hand sanitizer is also available in strategic locations throughout the terminal.
Customer-facing counters have Plexiglas dividers to help limit the spread of germs during conversations and transactions.
OTHER THINGS WE’RE DOING
Recorded announcements by the Health Department Director are run on PA system.
Videos and graphics are run on the electronic flight and baggage information displays.
All airport parking lot and interterminal buses are sanitized throughout the day and are fogged/sanitized on a regular basis.
In addition, many of the operations and procedures at Kansas City International Airport have been changed or adjusted to implement more safety protocols. Please allow extra time when arriving.
WHAT AIRLINES ARE DOING
Each airline is organizing its own custom response to the coronavirus. Click here for airline websites and contact information.
- Facial coverings are required for all travelers in aircraft and for customer-facing employees.
- Plexiglas shields have been added to separate customers from employees.
- Frequency of cleaning of ticket counters, seating areas and other high-touch areas in airline-leased areas has increased.
- Most airlines have instituted procedures to separate travelers in queuing and boarding.
- Hand sanitizer is available to customers.
- Most airlines have adjusted their flight change policies into the future.
WHAT CONCESSIONARIES ARE DOING
All airport shops, including food, beverage, and gift shops, have implemented plans to support the airport's efforts in keeping travelers healthy. Concessionaires are operating on a reduced schedule due to the reduced number of flights. We expect our shops and eateries to gradually expand their hours as customer volume increases.
- High-touch surfaces are cleaned and sanitized often.
- Plexiglas shields have been installed to separate customers from employees.
- Social distancing signs and floor decals have been deployed to direct customers to remain six feet apart.
- Employee wellness checks are conducted at the start of each shift.
- Facial coverings and gloves are provided to employees.
- Hand sanitizer is available to customers.
- Touchless transactions are encouraged and advanced touchless technology is being phased in.
- Signs encourage credit card or mobile payment.
- News & gifts stores and KC vending machines offer, masks, hand sanitizer and wipes for sale.
WHAT RENTAL CAR FACILITIES ARE DOING
The Rental Car facility and its bus system are operated by KCI Airport's valued partner, First Transit, which has implemented many plans to support the airport's efforts in keeping travelers healthy:
- Masks are required for drivers and riders.
- Customers enter middle doors for social distancing.
- Physical barriers have been added between drivers and passengers.
- Buses are regularly cleaned and disinfected and ozone generator sterilizing machines are deployed in buses.
- Surface sanitation is performed multiple times per day.
- Hand sanitizer stations have been added at counters and other high-traffic locations.
- Social distancing and good hygiene signs have been added.
- Employees wear face masks and gloves in the facility.
OTHER HELPFUL RESOURCES
Transportation Security Administration (TSA)
Kansas City Missouri Health Department
Centers for Disease Control and Prevention
World Health Organization
Missouri Department of Health and Senior Services
Kansas Department of Health and Environment